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SECURITY AND PRIVACY

Security

Sweet Pea Jewellery employs a highly reputable 3rd party hosting agent and payment provider to ensure the security of all personal data.

Privacy Statement

Personal information that you provide us with when registering on our site is used purely for us to process your order and for any correspondence we have with you. This information cannot be accessed by any third parties and is exclusively for the use of Sweet Pea Jewellery. Non-Personal information is automatically recorded when accessing the Sweet Pea Jewellery website (such as time spent on the site, internet browser used and number of visits). This information allows us to monitor and manage our website and service. Your data is not passed on to any third parties, nor is it processed further. You agree to be bound by the terms and conditions of our privacy policy.

 Cancellation

If we have published any information incorrectly including pricing or other relevant information regarding jewellery descriptions or delivery times, or any other information, we reserve the right to cancel your order.  We will do so by notifying you by email and you shall have the right to reconsider placing your order again, after being supplied with the correct information. We shall at the point of cancellation refund any sum taken from your credit card as soon as possible, and within 30 days of your order. In any event we shall not be liable for any disappointment suffered, nor any further compensation.

Feedback

 Please contact us with any comments or suggestions regarding our website and service. We always aim to provide the best possible customer service at Sweet Pea Jewellery and we welcome your feedback. We aim to reply to your emails and telephone calls as promptly as possible.

Agreement

 These terms and conditions listed above form the entire agreement between us Sweet Pea Jewellery and you the customer. We shall not be in breach of these terms and conditions if any delay or failure is due to circumstances beyond our control; such as fire, industrial action, the breakdown of systems or network disruption, flood, accident, fire or explosion.